Providing direct support to adults ages 60 and older living with severe mental illness, our multidisciplinary, team-based mental health programs offer intensive wraparound outpatient services delivered in both the office and the community.
The goals of Felton Institute’s Older Adult Intensive Case Management (ICM) and Full Service Partnership (FSP) programs are to engage with, stabilize, improve the functioning of, and support the recovery of individuals with chronic mental health and co-occurring conditions (e.g. mental health and substance use, mental health and cognitive impairments) that result in severe functional impairments.
Who We Serve
We provide direct support to San Francisco residents, aged 60 years and older, living with a severe mental illness. Many of our clients are living on a fixed income, are insecurely housed, experiencing homelessness, and/or have co-occurring substance use disorders or health conditions.
Our services include:
- Outreach
- Psychiatric medication management
- Individual and group rehabilitation and psychotherapy
- Targeted case management (e.g. obtaining entitlements)
- Collateral services
- Crisis intervention
- Substance use disorder intervention
- Supportive housing
- Peer support
- Adjunctive wellness-recovery services, including linkage to needed health, housing, and human services
Felton Institute’s Adult ICM and FSP programs serve clients who are too acute to be supported in a standard office-based outpatient mental health setting and face health and safety risks resulting in the high use rates of psychiatric institutionalization, homelessness, and involvement with police and the forensic justice system.
Our programs provide an integrated recovery and treatment approach that includes working with the client’s family members, significant others, and support persons. We work from a client-centered philosophy that is strength-based, recovery-oriented and follows a harm reduction model.
Authorization for Older Adult ICM and FSP Levels of Care by the San Francisco Department of Public Health Behavioral Health Services is required.
Prospective clients must:
- Live in San Francisco
- Be 60 years and older
Primary languages our programs are offered/available in:
Services are available in English, Spanish, and Cantonese, but are subject to change based on staffing.
Accepted Insurance
Medi-Cal and Medicare insurance are accepted.
CONTACT INFORMATION
Office Hours: 9:00 AM – 5:00 PM
Service Area: The City and County of San Francisco
If you have questions about our services, please call Felton’s main office at 415-474-7310 and ask to speak with the client support specialist for our Older Adult ICM and FSP programs. If you want to make a referral to our Older Adult ICM or FSP programs or have questions about eligibility, please call the San Francisco Department of Public Health (DPH) Behavioral Health 24/7 Access Line at 888-246-3333.
Older Adult Full Service Partnership (FSP)
Older Adult Intensive Case Management (ICM)
Main Office Phone: 415-474-7310
Please ask to speak with a client support specialist for Felton’s Older Adult ICM and FSP programs.
Main Felton Email: info@felton.org
For inquiries, please address your email to Felton Institute’s Older Adult ICM and FSP programs.