
San Francisco Suicide Prevention (SFSP) is the oldest community-based telephone crisis center in the United States, founded in 1962 by Bernard Mayes, a journalist from the British Broadcasting Corporation. SFSP merged into Felton Institute in 2019, bringing together two of the most enduring mental health and crisis intervention agencies in Northern California. The partnership aims to provide continuous care and services for people in suicide crisis and emotional distress.
San Francisco Suicide Prevention (SFSP) trains local volunteers who provide suicide prevention and crisis intervention services to callers; over 500 other crisis centers across the United States now utilize the same concept.
With the help of 200+ volunteers, we provide emotional support for all of San Francisco’s diverse communities and answer 55,000 calls annually. In addition to our crisis hotlines, we provide services to youths, outreach in the community, grief support, and groups for mental health professionals.
24 Hour Emergency Hotlines
24 HOUR HOTLINES
Help is always available on San Francisco Suicide Prevention’s Confidential Hotlines. We are here for you 24/7, 365 days a year!
- 24/7 Crisis Line: Call (415) 781-0500
- HIV Nightline: Local (415) 434-2437
- HIV Nightline: 1-800-273-2437
- TTY Line: (415) 227-0245
- Drug Info Line: (415) 362-3400
- Relapse Line: (415) 834-1144
For more information, visit the SFSP Website.
Programs
If you have any questions about any of SFSP’s programs and services, please call our administrative office at (415) 984-1900 and visit the SFSP Website.
Mission & History
The mission of San Francisco Suicide Prevention is to provide emotional support, education, assistance, and intervention as necessary to all persons in crisis and those impacted by them, with the goal of reducing suicides and self-destructive behaviors.
In 1962, San Francisco Suicide Prevention opened its services in a Tenderloin hotel with six volunteers, all personally trained by Bernard Mayes, the agency’s founder.
San Francisco Suicide Prevention’s programs have been widely featured in the international, national, and local media, including the New York Times, the New Yorker, the Washington Post, the London Times, and the San Francisco Chronicle.
Volunteer
San Francisco Suicide Prevention could not exist without the dedication of more than 100 community volunteers every year. Most of our volunteers assist the community on our hotline and internet chat services. However, we also recruit for administrative and outreach volunteers.
For more information and to apply, please visit the SFSP Website.
OFFICE CONTACT INFORMATION
Office Hours: 9:00am – 5:00pm
Are you looking for information about our programs, training and presentations, educational materials, support groups, and other resources? If so please reach out to our supportive staff during standard 9 AM – 5 PM Monday to Friday business hours.
For crisis situations, you can reach us 24/7 through our crisis hotline and textline services.
GENERAL EMAIL (M-F, 9am-5pm)
Email: sfsuicide@felton.org
PHONE
24/7 Crisis Line (415) 781-0500
Business (415) 984-1900
TTY (415) 227-0245
Fax (415) 227-0247
MAILING ADDRESS
San Francisco Suicide Prevention,
P.O. Box 191350,
San Francisco, CA 94119