Volunteer at Felton

Volunteer. Join us and be a force that transforms the world.

With a volunteer workforce of over 230 individuals, donating over 101,366 hours a year, Felton Institute is proud to recognize the impact of volunteerism in building stronger communities. As a volunteer, you choose to invest your time and energy in giving back to a community you know and love.

The personal attention that volunteers are able to bring is always appreciated. Here are some opportunities that we hope will guide you to an impactful experience that’s meaningful and right for you.

Become a Foster Grandparent

Felton Institute Foster Grandparent Program

If you’re a senior (55+ older) who loves to work with children, consider becoming a Foster Grandparent. The goal of the Foster Grandparents Program (FGP) is to provide a multi-generational opportunity to Foster Grandparents to serve in schools and various community settings. The volunteers become tutors, mentors, and friends to young children.

Volunteer Requirements/Eligibility: Applicants must be age 55 or older and receive less than $1,985 per month to receive a small, hourly, tax-free stipend and transportation reimbursement for their contribution. 

Training Involved: Ongoing Training through FGP and host sites. 

Time Commitment: 15- 20 hours per week 

Contact Information: Lolita Kintanar, Volunteer Coordinator atlkintanar@felton.comor call (415) 751-9786 ext. 239 to request for an application.

Assist a Senior in Every Day Life

Felton Institute Senior Companion Program

Some seniors cannot get around on their own and lack the companionship and freedom they once had. Acts of volunteer companionship, whether running errands, delivering a meal, or just stopping by to sit and talk make a world of difference. The Senior Companionship Program (SCP) focuses on reducing the effects of social isolation and loneliness for the elderly.

Volunteer Requirements/Eligibility: Limited-income mobile seniors (age 55 or older) and receive less than $1,985 per month in order to receive a small tax-free hourly stipend. 

Training Involved: Ongoing training through SCP and host sites. 

Time Commitment: 15-20 hours per week 

Contact: Lolita Kintanar Volunteer Coordinator atlkintanar@felton.comor call (415) 751-9786 ext. 239 to request an application.

Become a Suicide Hotline Volunteer

San Francisco Suicide Prevention SFSP Felton Institute

Are you a good listener? Caring? Supportive? Understanding? Do you want a real challenge? If you answered yes to any of these questions, then San Francisco Suicide Prevention may be right for you! As a Hotline Volunteer, you will be providing emotional support in a non-judgmental manner, assessing for risk of suicide, de-escalating crises, and giving information and referrals when appropriate.

Volunteer Requirements: Caring and reliable individuals (age 20 or older) who are willing to commit to emotionally challenging work. Professional, volunteer, or personal experience with mental health issues. Eligible volunteers will complete a phone screening interview, reference and background checks. 

Training Involved: 7-week training, which includes classroom, homework, reading, and mentorship

Time Commitment: Immediately following the completion of training, you must take one shift per week for the following 52 weeks or 200 total hours of service. Also needed are one-holiday volunteer shift and attendance of one continuing education seminar (or class). After volunteering for one year or 200 hours, you must commit at least 1 four-hour shift per month to maintain volunteer status.

Contact: Brad Chapin, Volunteer Coordinator at bchapin@felton.org

Help empower Seniors Through Technology

Felton Institute Tech Squad logo

Tech Squad is a program under Feltons Senior Division aimed at bridging the digital divide.” Volunteers will be provided a culturally appropriate tech curriculum to lead small group trainings, coach Seniors on how to access online services, and use of online communication tools. If you enjoy technology, working with older adults, and have the ability to communicate with patience and understanding – consider joining the Tech Squad today.

Volunteer Requirements: Tech-savvy teenagers and adults of any age with computer proficiency and knowledge of Zoom and other communication platforms, technical and problem-solving skills. Proficiency in non-English languages is a plus!  

Training Involved: Ongoing through the Tech Squad 

Time Commitment: 3 to 5 hours a week, Weekdays between 9am and 5pm

Contact: Joy Zhan, Program Coordinator at jzhan@felton.org or call 415-960-5211

Protect the Elderly in Long-term Residences

Felton Institute San Francisco Long-Term Care Ombudsman Logo

With over 2,700 clients served, the San Francisco Long-Term Care Ombudsman Program is a federally-mandated visiting advocacy program where volunteers receive and investigate complaints on behalf of older adults living in long-term care facilities. Ombudsman services are free to residents.

Volunteer Requirements: Must be at least 18 years old, pass a criminal background check, and be computer literate.

Training Involved: Volunteers must complete the 36-hour training provided for free by the State of California. Completion leads to State Certification as an Ombudsman.

Time Commitment:Volunteers commit to 5 hours per week for at least one year. 

Contact: Call (415) 751-9788 or email ombudsman@felton.org to request an application. 

Being an Ombudsman gives me the opportunity to apply my best skills. It feels great to be able to sit with someone and listen to their life stories that otherwise might not have been told.


San Francisco LTC Ombudsman Program

I love the team behind SFSP. They are among the most caring, compassionate individuals I have ever met. Everyone has their own personal story about why they volunteer here. And being part of this team gives me regular doses of wholesome, raw humanity.


SF Suicide Prevention Hotline Volunteer