Adult Services

Felton Institute Services for Adults

Felton’s Adult Division responds by placing a particular emphasis on the needs of low-income individuals and families, people living with disabilities, and the deaf. We work with people from all walks of life.

Sliding Scale Policy at Felton Institute’s 1500 Franklin Clinic in San Francisco:

No one will be denied access to services due to inability to pay. There is a discounted/sliding fee schedule available, based on family size and income.

988 Suicide & Crisis Lifeline

A nation-wide hotline for those experiencing a mental health crisis. The Lifeline provides 24/7 access to phone, chat, and text support for suicidal ideation, mental health crisis, and/or substance use related issues. Felton Institute’s San Francisco Suicide Prevention (SFSP), the oldest community-based telephone crisis hotline in the United States, is partnered with Lifeline and answers local calls and chats from 988 for the city and county of San Francisco.

Adult Full Service Partnership | Comprehensive Adult Recovery and Engagement Program (CARE)

Complimentary program to Adult Care Management (ACM) providing a continuum of care to stabilize lives, secure housing, and connect clients to essential social services.

Adult Intensive Case Management | Adult Care Management (ACM)

Intensive case management and intervention for low-income and homeless adults with serious, persistent mental illness or substance abuse challenges.

Deaf Community Counseling Services (DCCS)

Empowers Deaf & Hard of Hearing clients to live self-sufficient lives through a transformative focus on their overall well-being. DCCS supports and educates the community on the importance of healing through a comprehensive lens, integrating care for their cognitive, emotional, and behavioral health.

Eviction Assistance Program (EAP)

Resources and early crisis intervention for individuals and families at immediate risk of eviction.

Local Outreach to Suicide Survivors (LOSS)

LOSS provides resources, support, connection, and understanding immediately after a suicide loss and for the months and years that follow. This program is an active peer model of postvention made up of a team of trained survivors and professionals working together as LOSS team volunteers.

San Francisco Suicide Prevention (SFSP)

The mission of San Francisco Suicide Prevention (SFSP) is to provide emotional support, education, assistance, and intervention as necessary to all persons in crisis and those impacted by them, with the goal of reducing suicides and self-destructive behaviors. SFSP merged into Felton Institute in 2019.

Adult Social Services, TAY, Felton InstituteTransitional Age Youth (TAY) Acute Linkage

The TAY Acture Linkage program aims to improve the long-term health, well-being, and safety of Transitional Age Youth (TAY), ages 16 through 24, through developmentally responsive mental health linkage and support services to TAY and their family following a mental health crisis.

TAY Full Service Partnership | Moving Ahead Program (MAP)

Program assisting youth, ages 16-25, with serious and persistent mental illness, substance abuse and homelessness, to help stabilize their lives and assist them with achieving life goals, self-sufficiency and greater independence.