Felton Institute Services for Adults

Felton’s Adult Division responds by placing a particular emphasis on the needs of low-income individuals and families, people living with disabilities, and the deaf. We work with people from all walks of life.

988 Suicide & Crisis Lifeline

A nation-wide hotline for those experiencing a mental health crisis. The Lifeline provides 24/7 access to phone, chat, and text support for suicidal ideation, mental health crisis, and/or substance use related issues. Felton Institute’s San Francisco Suicide Prevention (SFSP), the oldest community-based telephone crisis hotline in the United States, is partnered with Lifeline and answers local calls and chats from 988 for the city and county of San Francisco.

Adult Full Service Partnership (FSP)

Providing a continuum of care to stabilize lives, secure housing, and connect clients to essential social services.

Adult Intensive Case Management (ICM)

Intensive case management and intervention for low-income and homeless adults with serious, persistent mental illness or substance abuse challenges.

Deaf Community Counseling Services (DCCS)

Empowers Deaf & Hard of Hearing clients to live self-sufficient lives through a transformative focus on their overall well-being. DCCS supports and educates the community on the importance of healing through a comprehensive lens, integrating care for their cognitive, emotional, and behavioral health.

Local Outreach to Suicide Survivors (LOSS)

LOSS provides resources, support, connection, and understanding immediately after a suicide loss and for the months and years that follow. This program is an active peer model of postvention made up of a team of trained survivors and professionals working together as LOSS team volunteers.

San Francisco Suicide Prevention (SFSP)

The mission of San Francisco Suicide Prevention (SFSP) is to provide emotional support, education, assistance, and intervention as necessary to all persons in crisis and those impacted by them, with the goal of reducing suicides and self-destructive behaviors. SFSP merged into Felton Institute in 2019.

Transitional Age Youth Acute Linkage (TAL)

The program’s aim is to improve the long-term health, well-being, and safety of Transitional Age Youth (TAY), ages 16 through 24, through developmentally responsive mental health linkage and support services to TAY and their family following a mental health crisis.

Transitional Age Youth Full Service Partnership (TAY FSP)

Program assisting youth, ages 16-25, with serious and persistent mental illness, substance abuse and homelessness, to help stabilize their lives and assist them with achieving life goals, self-sufficiency and greater independence.

Bayview Community Programs

Bayview Drop-In Center (BDC)

Providing access to showers, laundry, meals, and lockers, Felton Institute operates a drop-in center at 2111 Jennings Street in the Bayview for San Francisco residents who are at risk of or experiencing homelessness.

Harbor Haven Supportive Housing (HHSH)

Offering stable housing for the unsheltered community throughout San Francisco, Felton Institute’s Harbor Haven Supportive Housing program provides scattered-site housing units with shared and/or single occupancy bedrooms.

Harbor Haven Supportive Housing for Veterans (HHSHV)

Offering stable housing for unsheltered veterans throughout San Francisco, Felton Institute’s Harbor Haven Supportive Housing for Veterans program provides scattered-site housing units with shared and/or single occupancy bedrooms.

Mother Brown’s Kitchen (MBK)

Serving as a lifeline for San Francisco’s unhoused, formerly unhoused, and food-insecure residents, Mother Brown’s Kitchen at 2111 Jennings Street in the Bayview is operated by Felton Institute, providing warm meals and a safe community hub.