Client Satisfaction Survey

Thank you for choosing our Long-Term Care (LTC) Ombudsman services. We are always looking for feedback on ways to continue to provide the best service and support to our residents and their families.

Any additional suggestions are welcome. Please do not hesitate to contact us directly by emailing Ombudsman@Felton.org or calling 415-751-9788.

1. How did you hear about our program?

2. How did you contact our office?

3. How often have you used our Long-Term Care Ombudsman services?

4. The Ombudsman responded to my complaint in a timely manner.

5. The Ombudsman listened to my concerns.

6. I felt that my concerns and issues were addressed effectively.

7. I was satisfied with the outcome of my complaint.

8. I would use the Long-Term Care Ombudsman services again if a problem came up.

9. I would recommend the San Francisco Long-Term Care Ombudsman services to others.

CONTACT INFORMATION

San Francisco Long-Term Care Ombudsman Program
6221 Geary Blvd, 3rd Floor
San Francisco, CA 94121
Office Phone: 415-751-9788
Crisis Line (after hours): (800) 231-4024
Fax: (415) 751-9789
Program Email: ombudsman@felton.org
Program Webpage: felton.org/ombudsman

The program is designated by the Office of the State Long-Term Care Ombudsman, California Department of Aging.

This program serving the community is funded by the City of San Francisco’s Department of Disability and Aging Services.

DAS Funding Statement Translations

Chinese (Traditional): 此項社區服務計劃務計劃是由三藩市殘疾人與老齡化服務部資助的。

Russian: Эта общественная программа программы финансируется Департаментом по делам людей с инвалидностью и пожилого населения в Сан-Франциско.

Spanish: Este programa que brinda que brindan servicio a la comunidad está financiado por el Departamento de Servicios para Discapacidad y Personas de la Tercera Edad de la ciudad de San Francisco

Tagalog: Ang programang ito ito na nagseserbisyo sa komunidad ay pinopondohan ng Departamento ng Mga Serbisyo sa Kapansanan at Pagtanda ng Lungsod ng San Francisco.

Vietnamese: Chương trình phục vụ cộng đồng này được Sở Dịch Vụ cho Người Khuyết Tật và Người Cao Niên Thành Phố San Francisco tài trợ.