Offering stable housing for unsheltered veterans throughout San Francisco, Felton Institute’s Harbor Haven Supportive Housing for Veterans program provides scattered-site housing units with shared and/or single occupancy bedrooms.
Harbor Haven Supportive Housing for Veterans collaborates with the Department of Homelessness and Supportive Housing (HSH) and its partners to bring in potential client referrals. Once enrolled, participants benefit from our Resident Service Coordinating Team’s specialized approach, which focuses on creating and implementing Trauma-Informed Community Building (TICB) practices.
Our approach includes:
- Community development and assessments;
- Applying conflict management principles;
- Organizing community groups or events focused on resident empowerment, self-efficacy, and promoting independence.
We support residents with:
- Developing and conducting specialized programs to promote self-efficacy and independence such as job skills training, financial planning, and more, as it relates to the needs of the residents.
- Identifying housing options prior to implementing lease negotiations with residents.
- Developing and implementing Plans of Service with residents to establish goals and objectives for maintaining stable housing.
- Providing overall property management services for housing units.
- Connecting residents to services, such as mental health support and other resources.
To qualify as chronically homeless under HUD standards and meet the criteria of the Adult Coordinated Entry assessment, individuals must:
- Have experienced homelessness for one year or more within San Francisco.
- Have a documented mental or physical disability.
- Be a veteran with an honorable discharge.
- Have Permanent Supportive Housing (PSH) status.
- Demonstrate verifiable income.
STEP 1: Enroll in ONE System at a Navigation Center
Veterans must first enroll in the San Francisco homeless shelter system, known as the ONE System. This enrollment can be completed at a local navigation center, such as the Bayshore Navigation Center located at 125 Bayshore Boulevard.
STEP 2: Complete ACE Assessment for Housing Eligibility
After enrollment, veterans need to take the Adult Coordinated Entry assessment at an Adult Coordinated Entry (ACE) Access Point like 123 10th Street or through the San Francisco Homeless Outreach Team (SFHOT). The results of this assessment, combined with other required documentation, will determine the housing eligibility status of prospective Harbor House Supportive Housing for Veterans clients.
STEP 3: Get PSH Status and Connect with Support Services
Veterans who attain Permanent Supportive Housing (PSH) status can be referred to various Navigation Centers, including Swords to Plowshares. Navigators at these centers will handle the Continuum of Care (COC) documentation, while HSH will manage the income verification required for the referral to our supportive housing program.
CONTACT INFORMATION
Hours of Operation: 9:00 AM – 5:00 PM
Service Area: The city and county of San Francisco, California.
Thomas Taylor
Program Manager, Harbor Haven Supportive Housing for Veterans
Email: ttaylor@felton.org
Work Phone: (415) 867-3064
Mailing Address:
Attn: Harbor Haven Program,
Felton Institute, 1005 Atlantic Ave.
Alameda CA 94501
Felton Institute’s Harbor House Supportive Housing for Veterans program operates in partnership with the U.S. Department of Housing and Urban Development (HUD) and the Department of Homelessness and Supportive Housing (HSH), as well as in collaboration with local community-based organizations.