Offering stable housing for the unsheltered community throughout San Francisco, Felton Institute’s Harbor Haven Supportive Housing program provides scattered-site housing units with shared and/or single occupancy bedrooms.
Harbor Haven Supportive Housing collaborates with the Department of Homelessness and Supportive Housing (HSH) and its partners to bring in potential client referrals. Once enrolled, participants benefit from our Resident Service Coordinating Team’s specialized approach, which focuses on creating and implementing Trauma-Informed Community Building (TICB) practices.
Our approach includes:
- Community development and assessments;
- Applying conflict management principles;
- Organizing community groups or events focused on resident empowerment, self-efficacy, and promoting independence.
We support residents with:
- Developing and conducting specialized programs to promote self-efficacy and independence such as job skills training, financial planning, and more, as it relates to the needs of the residents.
- Identifying housing options prior to implementing lease negotiations with residents.
- Developing and implementing Plans of Service with residents to establish goals and objectives for maintaining stable housing.
- Providing overall property management services for housing units.
- Connecting residents to services, such as mental health support and other resources.
To qualify as chronically homeless under HUD standards and meet the criteria of the Adult Coordinated Entry assessment, individuals must:
- Be currently enrolled in the San Francisco shelter system (ONE System).
- Have experienced homelessness for one year or more within San Francisco.
- Have taken the Adult Coordinated Entry assessment.
- Have Housing Referral Status.
- Have Permanent Supportive Housing (PSH) status.
- Have a documented mental or physical disability.
- Demonstrate verifiable income.
STEP 1: Enroll in ONE System at a Navigation Center
Prospective clients must first enroll in the San Francisco homeless shelter system, known as the ONE System. This enrollment can be completed at a local navigation center, such as the Bayshore Navigation Center located at 125 Bayshore Boulevard.
STEP 2: Complete ACE Assessment for Housing Eligibility
After enrollment, prospective clients need to take the Adult Coordinated Entry assessment at an Adult Coordinated Entry (ACE) Access Point like 123 10th Street or through the San Francisco Homeless Outreach Team (SFHOT). The results of this assessment, combined with other required documentation, will determine the housing eligibility status of prospective Harbor Haven Supportive Housing clients.
STEP 3: Get PSH Status and Connect with Support Services
Prospective clients who attain Permanent Supportive Housing (PSH) status can be referred to Episcopal Community Services (ECS) which is a local Navigation Center. Navigators at the ECS center will handle the Continuum of Care (COC) documentation, while HSH will manage the income verification required for the referral to our supportive housing program.
CONTACT INFORMATION
Hours of Operation: 9:00 AM – 5:00 PM
Service Area: The city and county of San Francisco, California.
Thomas Taylor
Program Manager, Harbor Haven Supportive Housing
Email: ttaylor@felton.org
Work Phone: (415) 867-3064
Mailing Address:
Attn: Harbor Haven Program,
Felton Institute, 1005 Atlantic Ave.
Alameda CA 94501
Felton Institute’s Harbor House Supportive Housing program operates in partnership with the U.S. Department of Housing and Urban Development (HUD) and the Department of Homelessness and Supportive Housing (HSH), as well as in collaboration with local community-based organizations.