Since the shelter in place ordinance was enacted in March, Felton’s Children, Youth, Family (CYF) and Transitional Age Youth Division has continued to provide essential services with some of our staff working remotely. Despite this new way of providing our services, many of our programs continue to remain open to support families across all programs.

The essential services that we are providing to families are as follows:

Mental Health Services via teletherapy:

  • Teletherapy
  • Targeted Case Management services
  • Crisis Response, Crisis Intervention Services
  • Ensure clients’ safety and manage risks to self/others and grave disability through crisis intervention (immediate crisis) and assessment/plan development (risk of crisis)

Early Intervention and Inclusion Services via Teletherapy:

  • Early Intervention, Inclusion, Speech and Language Teletherapy
  • Educational support

Family Support Services:

  • Family support staff doing wellness calls to families, parent Emotional Support groups, resource and referrals
  • GED online, Child Dev/Parenting Education, Crisis Intervention
  • Distribution of Farmers Market items, hot lunches and essential needs (diapers, formula, baby wipes, shampoo, feminine products)

Education Support Services:

  • Checking in with families / children
  • Early Literacy + More Totes (arts and crafts supplies, books)
  • Virtual read out loud, storytime, hello’s
  • Learning packets (as appropriate for age group)

** All staff working with clients when doing face-to-face are following social distancing requirements and are wearing protective gear (gloves, masks), and have access to disinfecting wipes.

You can donate to Felton Insitute to help us sustain essential family support services by visiting

About Felton Institute: Founded in 1889, Felton Institute responds to human needs by providing cutting edge, evidence-based mental health and social services that transform lives. Felton Institute is a tax-exempt organization registered 501(c)(3) nonprofit under EIN 94-1156530.

Offering more than 50 acclaimed and honored programs that address homelessness, mental health, prenatal, adolescent, adult and senior needs, Felton Institute provides services in San Francisco, Alameda, San Mateo, Marin, and Monterey counties.

Felton is named for its social services pioneer and executive director Dr. Katharine “Kitty” Felton who was called the ”conscience of San Francisco” and was committed to ensuring that children and families in crisis have access to social services and resources in order to help them build upon their inherent strengths and develop self-sufficiency.