Mission Statement

Our Mission: Rooted in equity, Felton Institute transforms quality of life and promotes social justice to accelerate community led change.

Our Vision: Drive positive and sustainable community led change where all have equitable access to innovative, high-quality, evidence-informed services.

Felton Institute responds to human needs by providing cutting edge, evidence-based mental health and social services and treatments that transform lives. We place special emphasis on the needs of underserved communities including families with income below the poverty line, children, the elderly and people living with disabilities.

Our northern California community embodies cultural, economic, social and ethnic diversity. Felton Institute responds to the call by offering 50+ programs across our multiple sites throughout San Francisco and the greater Bay Area. Felton honors the cultural sensitivity of our clients and responds to the call with staff who speak a wide variety of languages. Over 13 languages are represented across our programs.

Our services are comprehensive and reach across all racial, ethnic, cultural, social and linguistic lines. As of our 2020 Annual Report, more than 79% of our clients have annual incomes at or below the poverty level, about 59% of the clients are of ethnic or racial minorities, and over 40% are female. Our programs have been recognized as national models and have received the highest possible ratings from San Francisco’s Department of Public Health.

Felton Institute can trace its roots back to 1889. The organization is named for Dr. Katharine “Kitty” Felton, its dedicated and maverick director known for tirelessly working to help children and families in need. Kitty Felton believed in the mandate that San Francisco citizens in crisis must have access to social services and resources in order to help them build upon their inherent strengths and develop self-sufficiency.

Today, Felton Institute remains the oldest nonsectarian, nonprofit social service provider in San Francisco.

Felton Institute, formerly Family Service Agency (FSA) of San Francisco, consists of six divisions:

Felton Institute is a tax-exempt organization registered 501(c)(3) nonprofit under EIN 94-1156530.