Mission Statement

Felton Mission Statement

Felton Institute responds to human needs by providing cutting edge, evidence-based social services that transform lives.

Felton Institute can trace its roots back to 1889, when it’s founder and namesake, Katharine “Kitty” Felton began the organization on the mandate that children and families in crisis must have access to social services and resources in order to help them build upon their inherent strengths and develop self-sufficiency.

126 years later, Felton Institute remains the oldest nonsectarian, nonprofit social service provider in San Francisco.

Felton’s mission is to respond to human needs with cutting edge social services and treatment that combine evidence-based practices with cultural sensitivity and a deep respect for our clients.

We place special emphasis on the needs of low-income families, children, the elderly and people living with disabilities.

San Francisco embodies diversity: cultural, economic, social, and ethnic diversity. Felton Institute responds to the call by offering 34 programs in 11 languages at multiple sites throughout San Francisco and the greater Bay Area.

Our services are comprehensive and reach across all racial, ethnic, cultural, social and linguistic lines. More than 70% of our clients have annual incomes below the poverty level, about 65% of the clients are of ethnic or racial minorities, and over half are female. Our programs have been recognized as national models and have received the highest possible ratings from San Francisco’s Department of Public Health.

Felton Institute is made up of 6 divisions: Children Youth and Family, Adult, Senior, PREP, BEAM, and Felton Research and Training. “Family Service Agency of San Francisco” (the former name of Felton Institute) remains part of the Institute, operating as the social services arm in San Francisco.

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