Street outreach and engagement/service brokerage and linkage – supports all residents in need, including those who are not justice impacted.

FEST is comprised of Engagement Specialists who are skilled case managers working in collaboration with the San Francisco Departments of Public Health, Public Works, Homelessness and Supportive Housing, and the San Francisco Police Department. Engagement Specialists provide outreach and service linkage to support clients by addressing any combination of substance use, mental health, and physical health needs. The team also strives to secure temporary or permanent housing and promotes wellness, recovery, and safety for eligible clients. 

The collaboration focuses on unhoused or insecurely housed populations, providing community engagement, service linkage and relationship-building assistance to San Franciscans in the Justin Herman Plaza, Castro, Showplace Square, Mission, and Civic Center neighborhoods.