Core Service Areas

Felton Institute, Mission Statement, TeamworkFelton Institute’s Mission is to respond to human needs with innovative, cutting-edge social services. Combining evidence-based practices, social science research, and cultural sensitivity, the programs have a deep respect for the consumer and a commitment to social justice and supportive communities. We place special emphasis on the needs of low-income families, children, the elderly, and people living with disabilities. 


Felton Core Services Areas, Early Care and Eduction

Felton Institute provides early care and education through the Children, Youth, and Family Division. The programs cater to the babies and at-risk children, up to six years of age, of low-income families, providing health and educational services, such as daycare, preschool, special needs inclusion and intervention, and nutrition management.


Felton Core Services Areas, Mental HealthMental health services are provided in five counties, using rigorous, data-driven, and evidence-based practices. To help clients and their families manage mental illness throughout their lifetime, the comprehensive treatment includes care management, Cognitive Behavioral Therapy, algorithm guided medication management, individual and family group therapy, and educational and vocational counseling.


Felton Core Services Areas, San Francisco Suicide PreventionSan Francisco Suicide Prevention is the oldest community-based telephone crisis center in the United States. It provides emotional support and crisis intervention for those at risk for suicide and emotional distress. SFSP answers more than 300 calls a day, saving lives with 24/7 hotlines. Other services include outreach work, training, and support services.


Felton Core Services Areas, Family SupportThe primary focus of Felton’s Family Support program is to provide emotional support, and direct services to those in need, through Felton’s Health and Wellness Resource Center and food bank. Case management is available to expectant and parenting families up to age 19, so they may have access to health, education, and social services for which they are eligible.


Felton Core Services Areas, Justice ServicesFelton Institute collaborates with various local agencies and officials to provides rapid response, community engagement, service linkage, and relationship-building assistance. Focus is given to those who are insecurely housed or unhoused, the formerly incarcerated, those with substance use and unaddressed mental health disorders. Taking a harm-reduction approach, Felton services include case management, assessments and wellness intervention.


Felton Core Services Areas, Aging ServicesComprehensive case management, counseling, and psychiatric services are provided for older adults under Felton Institute’s Senior Division. In-home and clinic-based services are offered, including evidence-based practices and assessments for seniors with disabilities. Workforce training for older adults is also available, often leading to permanent job placement.

Who We Serve

Children, Youth and Family (CYF)

Felton’s CYF Division provides early care and education for children birth to six years old, including those with special needs. It also provides case management services to children and youth 4-21 years old and their families. Pregnant and parenting teens, up to 24 years of age, can use case management and parenting education services. 

Transitional Age Youth (TAY)

Several Felton mental health programs are geared towards helping the transitional age youth, 16-25, with severe and persistent mental health issues, to stabilize their lives, and to become more independent, productive, and satisfied members of their communities. The program also works with family members, significant others, and support persons in the clients’ lives. 


Felton’s Adult Division responds by placing a particular emphasis on the needs of low-income individuals and families, people living with disabilities, the deaf, and those needing assistance with justice-related issues. We work with people from all walks of life, aged 18-60 years, including those with mental illness and substance abuse challenges.  


The Senior Division addresses the unique needs of our community’s most vulnerable and fragile aging population. Our programs are designed to meet a wide range of needs while allowing seniors to age with dignity and to thrive and live a life of purpose. We aim to help older adults by connecting them to resources and services.